Coronavirus local contacts page

Councillors and volunteers are playing a crucial role in our response to the coronavirus.

I’ve been truly impressed at the scale and speed of the response here in Faversham and Mid Kent, from our County Council to parishes and community groups, and everything in between.

Below are some key contacts and information, which will be updated over the coming weeks.

Kent County Council

News and information here. For business support contact 03333 602300

If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline on 03000 41 92 92 or visit the website here. It's a 24 hour service.


Maidstone Borough Council

News and information here

Specific help available on:


Swale Borough Council

News and information here

Any organisations requiring support or offering support should contact

Businesses should sign up for updates from Swale by emailing Check the website for updates here


Faversham Town Council

News and information here


Kent Resilience Forum

News and information here


Parish/Community groups


A volunteer group has been set up and there are now almost 250 volunteers covering the whole area, ready to offer to support at this time. Contact or 07851 941935 or search ‘Bearsted CVD19 Help Team’ on Facebook.

Boughton Monchelsea

A network has been set up by the Parish Council to support those that need supplies etc. during self-isolation. Contact or 01622 744969 or visit the Parish Council website here.

Chart Sutton

Chart Sutton Parish Council has set up a 'Community Together Initiative' to support those in isolation/in need. A team of volunteers are in place for shopping, collection of prescriptions, dog walking, telephone support etc. Please contact Cllr Mike FitzGerald by email or on 01622 743270.


A team of volunteers are in place to help with dog walking, medicine collections and anything else they can help with. Contact or search ‘Simply Detling’ on Facebook.

The Detling Village Community Store is also taking orders over the phone and undertaking home deliveries via volunteers leaving items on doorsteps. Contact 01622 631305 or search ‘Detling Community Shop’ on Facebook.

Downswood and Otham

A support group has been set up by residents offering assistance to those in isolation. Contact or search ‘Covid-19 Mutual Aid Downswood and Otham’ on Facebook.


A group for Faversham people to adopt a street and support residents who are self-isolating during the coronavirus outbreak has been set up. For more information, search 'Covid-19 Mutual Aid Faversham' on Facebook.


News and information available here.


Harrietsham and Lenham Parish Residents Association have set up a volunteer network to help with collecting food and medicines, or just providing a friendly "listening ear". Contact or 01622 859412.


A group of volunteers has set up to help people in and around Maidstone at this time. Volunteers are on hand to help vulnerable and elderly people with shopping, picking up prescriptions or even a just friendly call. You can find more on the Facebook Group Page- Covid-19 Mutual Aid Maidstone. 


Selling Parish Council are setting up a support scheme to help local residents. Willing volunteers are already offering to help by doing shopping, walking dogs, and making meals. Contact or 01227 752840 or visit the Parish Council website here.


A volunteer group is being organised. Contact 07551 454702 (if the call is unable to be answered, someone will call back).

Sutton Valence

The Parish Council is setting up a group to help residents. Contact 01622 844135 or


A group of residents have organised a Covid-19 Helpline. The aim is to help people in Ulcombe that need to self-isolate obtain essential supplies. The helpline has several volunteers that can deliver shopping, pick up prescriptions, etc. Contact 01622 842875 or or

For more information about support in your area, there is a postcode search available on the Covid-19 Mutual Aid website here.


Other organisations

Age UK, Maidstone

Contact or 01622 753618

Age UK, Faversham & Sittingbourne

Contact  or 01795 532766

Faversham Baptist Church

Offering a shopping service. Contact 01795 531669

Worley Day Trust, Maidstone

The Trust helps elderly persons in the Maidstone Area. It has funds that can be used for one-off instances of need, where the beneficiary cannot access any statutory assistance to replace or repair essential items. Contact

Umbrella, Canterbury

Canterbury Umbrella is actively supporting people who are feeling vulnerable due to their mental health. More information is available on the website here


Food deliveries 

Faversham Market 

Faversham Market has put together a list of online traders, available here.

Farm shops

I'm aware that the following farm shops are offering a delivery service:

Produced in Kent

A list of approved suppliers can be found here.


The Federation of Wholesale Distributors has set up a website to search for wholesale providers by postcode. Search the website here.


These are useful contacts only and not endorsements.